Case Study: Campbell-Ennis-Klotzbach Funeral Home Inc., Phoenixville. PA

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The Client

With a history dating back to 1900, with the opening of their first funeral home, the Campbell-Ennis-Klotzbach Funeral Home was relocated in the 1930s/1940s to Main St in Phoenixville, where they remain to this day as an integral part of their local community.

Their long service to the community has earned them a reputation that their founders would be proud of.

In providing a service that has seen many changes over the years they have continued to offer dignified funerals for families and their loved ones. With a further location in Royersford they are able to offer their services to the wider community.

The addition of an on-site crematory in 2015 has enabled them to offer a range of services to meet the needs of the families they serve.

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Client Objectives

Ever conscious of being able to offer the very best in service and care the client wanted to provide a valuable resource that their community can use, to help guide them with helpful topics relating to pre-planning, funeral services and resources.

How We Helped

A carefully selected range of local businesses were invited to take part in the project, we worked with each sponsor to guide them on their involvement and to help forge relationships with the funeral home.

Our designers used their expertise to design a publication that would be sympathetic to the nature of the client's business, whilst providing a useful resource for both the client and the community.

A few words from our client

A few Words From Our Client

"Partner Plus utilized sensitive and often "not spoken-of" material to create a professional and informative book on funerals and memorialization, education, and our funeral homes. Their previous knowledge of our industry and their ability to allow us to make changes made for smooth maneuvering throughout the entire process. The final product is something we are proud of and definitely educates our customer base and community."

Josh Klotzbach, Campbell-Ennis-Klotzbach Funeral Home Inc

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"I have been completely satisfied with my experience with Partner Plus Media. The quality of the publication produced for us is superb. We crafted an excellent Family Planning Guide that has been very well received by our community. This has been a genuinely beneficial connection (partner) with my company."

Mark A. Clarke
Vice President/General Manager/Owner

Henry Funeral Home & Cremation Centre - Virginia

"I am very impressed with the quality of the planning guides. More importantly, the reaction we see from our families when the planning guides are presented is quite amazing. Families are practically overwhelmed, which reflects very positively towards our business. This is truly a high quality product.

I also can not speak highly enough about the staff with Partner Plus Media. From the very beginning, every member I have had contact with has been very polite, personable and professional. Overall, your customer service is outstanding.

We primarily use the planners for pre-need, as this suits our needs the best. The fact that we can provide this product to our families at no cost to us is the "icing on the cake"."

Joseph H. Vogel
Ralph J. Wittich-Riley-Freers Funeral Home

Wittich-Riley-Freers Funeral Home - Iowa

"I can't say enough about how pleased we are with Partner Plus Media, and the books that they produced! Although we have only had them in-house for a few months, the response from the local sponsors and the public has been nothing but positive. The books are of the highest quality, and I am very proud to use them for off-site presentations, and to hand to out to Preneed clients. Highly recommend!!"

Charles Miles
Funeral Director
McMillan-Small Funeral Home

McMillan-Small Funeral Home - South Carolina

"We have been very pleased with both the product and the process in dealing with Partner Plus Media. They were very easy to work with and delivered us a beautiful product in a timely manner."

James Funeral Home

James Funeral Home - North Carolina

"Tony Smith and Jamie Swindells were excellent to work with and very professional when representing us to our potential advertisers. Forming partnerships with our advertisers has helped to strengthen our community presence. We look forward to continue to distribute this guide in our community to individuals and related businesses."

Hill Funeral Home

Hill Funeral Home - Ohio

"We could not be happier with the service offered by Partner Plus Media. We appreciated greatly their ability to work with us to help create a unique guide necessary for our combination facility. Our counselors enjoy having a professional presentation guide, our families are delighted with the information provided and our vendors are elated that they have an advertising vehicle that works. Our relationship with Partner Plus Media has been a “win” for everyone."

Rest Haven - Hagerstown MD

Partner Plus Media has done an extraordinary job in creating a wonderful booklet for our client families . From the initial interaction to the final product we couldn’t be more pleased. The booklets and contents represent our funeral home in a dignified and professional manner. They have been very well received by our families, we are fortunate to be able to offer these to them.

Mark Shea
Shea Funeral Homes

Shea Funeral Homes - Bennington VT

Partner Plus Media exceeded our expectations in both the quality of their service and the quality of their product. Our customer service representatives were patient and responsive to our requests and the magazine itself is a beautiful resource for families that really reflects the pride that we take in our work.

Anthony Hall
Stallings funeral Home

Stallings Funeral Home - Maryland

At first I was skeptical about whether or not we should consider Partner Plus Media and the idea of a magazine for our business. A funeral home friend and colleague highly recommended that we give it serious consideration, so I took the plunge. I couldn’t be happier with how it turned out. The magazine reflects who we are as a business in a very professional way. We were able to customize it to our liking and the process was simple and straight forward. An added bonus is that we have great business partners in the publication. Some of them are old friends, but others are people that are in the community that have become important new advocates. This has become a valuable resource in how we market our business and present ourselves. I enthusiastically recommend Partner Plus Media to anyone considering working with them.

Michael Pierson
Piersons Funeral Services Ltd

Piersons Funeral Services Ltd - Calgary, Alberta

We are thankful for the opportunity to work with Partner Plus Media on such a beautiful resource for our community. They were so easy to work with and exuded such professionalism throughout the entire process. We are thrilled to have such a high quality product to deliver to those within our community.

Gregg Langford-Bookout Funeral Home
Jonesboro, AR

Gregg - Langford Bookout - McNabb

The Funeral Planning Guides are a beautiful, high quality, cost effective product. Partnering with our local businesses for advertising gives us the opportunity to build relationships in our community. We are extremely satisfied with the guide as well as the mobile app. The staff of Partner Plus Media have been a pleasure to work with.

Lisa Viers Barber
Administrative Assistant

Miller Funeral Home

What a wonderful resource to our families and a beautiful tool for our Funeral Home. It's classy, beautiful, and informative not sure what else I could ask for. Thank you Partner Plus!!! Great Job!

Altman-Long F.H

Altman - Long Funeral Home

We are very happy with the professionalism of Partner Plus Media, and the high quality product they produce. The opportunity to customize the guide with local area photographs, and photographs of our staff was a huge benefit. Our clients love them, and stop in at the funeral home just to pick up a planning guide for a family member or friend. Our pre-need representative gives them to every client he meets with. We believe that the guide represents our business well, and is a worthwhile marketing vehicle for the businesses who chose to advertise in it. We look forward to continuing our relationship with Partner Plus Media.

Merchant Memorial Group

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