Case Study: Heart 'n Home Hospice - OR & ID

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Founded in 2004, Heart ‘n Home Hospice currently has 8 hospice locations, 4 in Idaho and 4 in Oregon, together with a training center, which is also based in Idaho.

At the heart of this company is a passion and vision to provide the very best in care, not only for the patient but also for their families and caregivers. It is a compassion and vision, borne from personal experience of the founders, that has led to this all-encompassing approach.
Hospice care is primarily aimed at providing pain relief and symptom control, rather than curative, which in turn helps in their mission to “affirm life” and work towards providing positive memories for the patient, family and loved ones.

Providing emotional, physical and spiritual support to patients and those who love and care for them has proven to be very beneficial for all, including the hospice care staff whose compassion, work ethics and support is vital in providing the very best of care. It is with this knowledge that Heart ‘n Home Hospice continually strive to work towards their vision – to be nationally recognized as a school of hospice, providing excellence in life and end-of-life care – by providing mentoring and purpose for staff, patients and their families, along with their local communities.

In their own words “Our vision emphasizes the education entrenched throughout Heart ‘n Home culture; not only internally, but externally for our community and even other hospice providers. Heart ‘n Home is striving, not necessarily to be the largest of hospices, but to be a definitive leader in providing quality care.”

Partner Plus Media were honored to work together with the hospice to help provide them with an invaluable tool to help promote the work that they do. This came in the format of producing hospice guides - full color brochures, which they can provide to prospective patient’s and their families. 

The guides contain comprehensive information on the role of hospice, describing the different services they provide and how the process works, along with helpful information on providing home-care for your loved one. Also included within the guides are important forms, which can be used for admission purposes.

A few words from our client

A few Words From Our Client

“I have been very impressed with the quality of the books provided by Partners Plus. They are high-quality and look extremely professional. I especially love that they include carbon copies which helps meet our needs. They have accommodated our needs to provide an excellent level of customer service.  My team has been happy with this product.” 

Kandice, Heart ‘n Home Hospice

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"We are fortunate to have an amazing relationship with Partner Plus. Together we created a welcome package for our residents and their families that provides valuable information about their care at Lisaard and Innisfree Hospice, as well as pieces they can take home with them after their loved one passes. The booklet is professional and Partner Plus worked with the advertisers to ensure the content was appropriate and helpful to our residents and their families.

We are so pleased with the response we have received about the booklet from family and from advertisers. We would highly recommend Partner Plus to other hospice organizations."

Kim Henry
Director of Development
Lisaard and Innisfree Hospice

Lisaard & Innisfree Hospice - Ontario

Partner Plus Media has been amazing to work with!! We absolutely love our Brochures and are constantly getting compliments on how beautiful they are. Thank you for making this such an easy transition!! Kristy Shaw has been amazing and so attentive to all of our needs. Thank you for assisting us in taking care of our sweet patients.

Martha Duplechain LPN
Admissions Coordinator

Hospice of Acadiana - Louisiana

“Everyone at Partner Plus Media were very helpful and patient as we worked through creating our first Resident & Family Booklet. We are thrilled with the results and have received many compliments. The booklet is not only attractive and professional, but it improves the way we share information with our Hospice families.”

Julia Earley
Community Relations Specialist
Chatham-Kent Hospice

Chatham-Kent Hospice - Ontario, Canada

"We are extremely pleased with the service and product provided by Partner Plus. Their team has been attentive to our needs, met agreed upon deadlines, and have been very professional throughout the process. The books they produced for our organization are top notch, and we could simply not be happier with them. "

Catherine Grubbs
Chief Executive Officer
Circle of Life Hospice

Circle of Life Hospice - Arkansas

"I have been very impressed with the quality of the books provided by Partners Plus. They are high-quality and look extremely professional. I especially love that they include carbon copies which helps meet our needs. They have accommodated our needs to provide an excellent level of customer service. My team has been happy with this product."

Heart ‘n Home Hospice

Heart n' Home Hospice - Idaho & Oregon

"Working with Partner Plus Media has been a smooth and exciting process. As the Director of a hospice company I receive multiple calls and emails from companies wanting to promote their product. There is almost always a catch. Darren was wonderful at explaining the process from start to finish and was always available to answer any questions. The quality of the book that Partnerplus Media has developed for my hospice is unlike any other in our area. The ease of developing the book went exceptionally well. Partner Plus Media handled all of the major leg work but allowed for adjustments as I saw fit. I can not thank Partner Plus Media enough for providing us with this opportunity!!"

Renee Lanik, MSW
Program Director
Seasons Hospice

Seasons Hospice - Oklahoma

"We wanted to thank you for the beautiful admission books that the Partner Plus Media team worked on. We have received so many compliments from our staff and families. The team was so friendly and helpful along each step of the project. They provided support and helped to answer any questions we had in a timely manner. The quality of the books are top-notch and professional. We highly recommend your team to others! Thank you!!"

Nancy Desler
Marketing & Communications Manager
Circle of Life Hospice

Circle of Life Hospice - Arizona

Partner Plus has done an exceptional job in producing our Admission Book. The team was courteous and professional. The books are beautiful and are done with excellence. I highly recommend their services!

Nancy Desler
Marketing & Communications Manager
Circle of Life Hospice

Circle Of Life Hospice - Bentonville + Springdale

Heart to Heart Hospice has been thrilled with our partnership with Partner Plus Media. The hospice handbook they produced exceeded our expectations in quality! Our patients and families love them! The professionalism of their team and great customer service have made all the difference.
Seeley Avery VP Marketing and Education
Heart to Heart Hospice

Heart to Heart Hospice

Guardian Hospice Care: We are very pleased with our family resource books published by Partner’s Plus Media. They were pleasant to work with and the final product was beyond our expectations. Top rate product from a top rate organization. The handbooks are a great tool for our hospice team members and a valuable educational resource for our patients and their families.
Julie Wray RN, BSN
Guardian Hospice Care, LLC

Guardian Hospice Care - Alexandria, LA

I would like to thank Partner Plus Media for assisting us in creating such beautiful Hospice Guides. We have been receiving great feed back from our families who are benefiting from the educational information and resources to help them during this difficult journey. We could not be happier with how they turned out.
Thank to all of your staff who worked hard during this difficult time with Covid restrictions to get the booklet done in a timely manner

Thank you,
Shannon Dupre'
Concerned Care Hospice

Concerned Care - Covington LA